To support a 24/7, global industry, the MTIS Help Centre has been designed to be available online, wherever you are, at whatever time you are working, to provide instant answers to many common MTIS questions.

The Help Centre also provides around the clock help and support to assist terminal operators and users in registering their MTIS account.


Using the Help Centre

There are two simple ways to find answers to your query:

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Type your question into the Help Centre search bar and select the most relevant response from the results page

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Choose an area from the choices above to be shown a list of relevant FAQs


Existing User SupportĀ 

The information and support provided through the MTIS Help Centre is designed to provide details about the MTIS programme to aid understanding and assist users in setting up their MTIS accounts.

If your account has already been set-up and you have a query about using MTIS or any of its functions, or you have an issue with your account, please visit the MTIS User Help & Support Centre, which you can access through your MTIS account once signed in.